More Information
- Workplace Type On-site (Employees come to work in-person)
- Job Locality kolkata
- Minimum Experience Fresher
- Maximum Experience 1 Year
- Salary Offers Upto 4 LPA
- Qualification Higher Secondary, Graduation
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- Listening to customers: Listening to customer concerns and problems
- Resolving issues: Helping customers resolve problems and complaints in a timely manner
- Processing orders: Receiving and processing orders, returns, refunds, exchanges, and cancellations
- Providing information: Providing information about products and services
- Handling billing: Handling billing inquiries and ensuring customers understand their charges
- Troubleshooting: Troubleshooting technical problems
- Building relationships: Developing and maintaining customer relationships
- Documenting interactions: Maintaining records of customer interactions
- Providing recommendations: Recommending products and services
- Working with the sales team: Working with the sales team to improve customer complaint resolution
