More Information
- Workplace Type On-site (Employees come to work in-person)
- Minimum Experience 1 Year
- Qualification Graduation, Post-Graduation
Job Summary:
We are looking for a courteous and efficient Patient Care Executive to manage front desk operations at our healthcare facility. The ideal candidate will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while handling administrative tasks with professionalism.
Key Responsibilities:
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage patient registration, appointment scheduling, and follow-ups.
- Handle incoming calls, emails, and inquiries efficiently.
- Maintain accurate patient records and update databases.
- Coordinate with doctors, therapists, and other staff for smooth operations.
- Ensure the reception area is clean, organized, and welcoming.
- Handle billing, payments, and basic insurance queries (if applicable).
- Address patient concerns and escalate issues when necessary.
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